“20-20” English Question | Crack SBI Clerk 2018 Day-14

Dear Friends, SBI Clerk 2018 Notification has been released we hope you all have started your preparation. Here we have started New Series of Practice Materials specially for SBI Clerk 2018. Aspirants those who are preparing for the exams can use this “20-20” English Questions. 

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Directions (Q. 1-10): Read the following passage carefully and answer the questions given below it. Certain words have been printed in bold to help you locate them while answering some of the questions.

Financial Inclusion (FI) is an emerging priority for banks that have nowhere else to go to achieve business growth. The viability of FI business is under question, because while banks and their delivery partners continue to make investments, they haven’t seen commensurate returns. In markets like India, most programmes are focused on customer on-boarding, an expensive process which people often find difficult to afford, involving issuance of smart cards to the customers. However, large-scale customer acquisition hasn’t translated into large-scale business, with many accounts lying dormant and therefore yielding no return on the bank’s    investment. For the same reason, Business Correspondent Agents, who constitute the primary channel for financial inclusion, are unable to pursue their activity as a full-time job. One major reason for this state of events is that the customer on-boarding process is often delayed after the submission of documents (required to validate the details of the concerned applicant) by the applicant and might take as long as two weeks. By this time the initial enthusiasm of applicants fades away. Moreover, the delivery partners don’t have the knowledge and skill to propose anything other than the most basic financial products to the customer and hence do not serve their banks’ goal of expanding the offering in unbanked markets.

Contrary to popular perception, the inclusion segment is not a singular impoverished, undifferentiated mass and it is important to navigate its diversity to identify the right target customers for various programmes. Rural markets do have their share of rich people who do not use banking services simply because they are inconvenient to access or have low perceived value. At the same time, urban markets, despite a high branch density, have multitude of low wage earners outside the financial net. Moreover, the branch timings of banks rarely coincide with the off-work hours of the labour class.

Creating affordability is crucial in tapping the unbanked market. No doubt pricing is a tool, but banks also need to be innovative in right-sizing their proposition to convince customers that they can derive big value even from small amounts. One way of doing this is to show the target audience that a bank account is actually a lifestyle Enabler, a convenient and safe means to send money to family or make a variety of purchases. Once banks succeed in hooking customers with this value proposition they must sustain their interest by introducing a simple and intuitive user application, ubiquitous access over mobile and other touch points, and adopting a banking mechanism which is not only secure but also reassuring to the customer. Technology is the most important element of financial inclusion strategy and an enabler of all others. The choice of technology is therefore a crucial decision. Which could make or mar the agenda. Of the various selection criteria, cost is perhaps the most important. This certainly does not mean buying the cheapest package, but rather choosing that solution which by scaling transactions to huge volumes reduces per unit operating cost. An optimal mix of these strategies would no doubt offer an innovative means of expansion in the unbanked market.

1). Which of the following facts is true as per the passage?

  1. People from rural areas have high perceived value of banking services.
  2. Cost is not a valid criterion for technological package selection for financial-inclusion initiatives
  3. The inclusion segment is a singular impoverished, undifferentiated mass.
  4. The branch timings of banks generally do not coincide with the off-work hours of the  labour class in urban markets.
  5. All the given statements are true

2). According to the passage, for which of the following reasons do the delivery partners fail to serve their bank’s goal to expand in the unbanked markets?                      

  1. They do not have adequate client base to sell their financial products.
  2. They do not have adequate knowledge and skills to explain anything beyond basic financial products to the customers.
  3. They do not have the skills to operate advanced technological aids that are a prerequisite to tap the unbanked market.
  1. only (B)
  2. only (C)
  3. All (A),(B)&(C)
  4. Only (A)
  5. Both (B) and (C)

3). According to the passage, for which of the following reason is the viability of financial inclusion under question?

  1. Banks always prefer the cheapest package (to cut cost) while making a choice of technology to be used.
  2. The Business Correspondent Agents are highly demotivated to pursue their activity as a full-time job.
  3. The investments made by banks and their delivery partners are not yielding equal amounts of returns.
  4. Banks do, not have adequate number of delivery partners required to tap the unbanked market.
  5. Banks do not have adequate manpower to explore the diversity of the unbanked market and thereby identify the right target customers for various programs.

4). In the passage, the author has specified which of the following characteristics of the customer on-boarding process?    

  1. It involves collection of documents from the applicants in order to validate their details.
  2. It involves issuance of smart cards to the customers.
  3. It suffers from latency’ as it takes a long time after submission of documents by the customer.
  4. It is an expensive process which people find difficult to afford.
  5. All of the given characteristics have been specified.

5). What did the author try to highlight in the passage?

  1. The ailing condition of financial inclusion business at present
  2. Strategies that may help banks expand in the unbanked market
  3. Role of government in modifying the existing financial-inclusion policies
  1. Both (A) and(B)
  2. All (A), (B) and (C)
  3. Only (C)
  4. Only (A)
  5. Only (B)

6). According to the passage, which of the following ways may help banks sustain the interest of their customers after hooking them?

  1. Adoption of a banking mechanism which is not only secure but reassuring to the customers
  2. Increasing the number of delivery partners in rural
  3. Introduction Of a simple and intuitive user application
  1. Only (A)
  2. Only(C)
  3. Only (B)
  4. All(A), (B) and (C)
  5. Both (A) and (C)

Directions (Q.7-8): Choose the word which is MOST SIMILAR in meaning to the word printed in bold as used in the passage.

7). Multitude

  1. Impoverished
  2. Handful
  3. Acknowledged
  4. Plenty
  5. Solitude

8). Ubiquitous

  1. Quintessential
  2. Popular
  3. Omnipresent
  4. Simplified
  5. Abnormal

Directions (Q. 9-10): Choose the word which is MOST OPPOSITE in meaning to word printed in bold as used in the passage.

9). Dormant

  1. Emaciated
  2. Pertinent
  3. Cornered
  4. Rejected
  5. Active

10). Delayed

  1. Perturbed
  2. Popularised
  3. Expedited
  4. Stabilised
  5. Repressed

Directions (Q. 11-15): Read each sentence to find out whether there is any grammatical or idiomatic error in it. The error any, will be in one part of the sentence. The number of that part is the answer. If there is no error, the answer is (e).

11). a) All government officials above the rank of undersecretary / b) have been issued circulars by their respective ministries / c) to ask them to attend yoga classes / d) in the run-up to the event / e) No error.

12). a) A serial entrepreneur who made his first fortune / b) in the early days of world wide web / c) he has since helped find / d) a solar power company to generate green electricity / e) No error.

13). a) The three-day trip that India‟s Prime Minister, Narendra Modi, made / b) to china is seen in some quarter / c) as a chance to reset the relationship / d) between Asia‟s two giants / e) No error.

14). a) The char bodies of two women / b) were recovered from a burning pile / c) of dried cow dung / d)at Sultanpur village / e) No error.

15). a) With so many options lined up / b) in this competitive world, one has to watch / c) out for a proper specialization and a suitable institute / d) before deciding on anything / e) No error.

Directions (16-20): In each of the question given below a/an idiom/phrase is given in bold which is then followed by five options which then tries to decipher its meaning as used in the sentence. Choose the option which gives the meaning of the phrase most appropriately in context of the given sentence.

  1. Her hat was straight out of the ark.
  1. decorative
  2. costly
  3. huge
  4. new
  5. old-fashioned
  1. When my exams are finally over, I am going to have a ball.
  1. enjoy
  2. camp
  3. dinner
  4. play
  5. run
  1. Never have I ever tasted chicken, but I am prepared to have a bash.
  1. party
  2. criticize
  3. win
  4. try
  5. recover
  1. I am not going to put up with this injustice any longer.
  1. tolerate
  2. suffer
  3. respect
  4. expect
  5. surrender
  1. When Raj’s parents stopped supporting him financially, he suddenly discovered that life isn’t all beer and skittles.
  1. nasty
  2. interesting
  3. pleasurable
  4. annoying
  5. grief


Direction (1-5)

1).Answer: d

2). Answer: a

3). Answer: c

4). Answer: e

5). Answer: a

6). Answer: e

7). Answer: d

8). Answer: c

9). Answer: e

10). Answer: c


Direction (11-15)

11). Answer: c)

Replace “to ask” with “asking”

12). Answer: c)

Replace “find” with “found”

13). Answer: b)

Replace “quarter” with “quarters”

14). Answer: a)

Replace “Char” with “charred”

15). Answer: e)

No Error Found


Directions (16-20):

  1. Answer: e

The meaning of ‘out of the ark’ is extremely old-fashioned.

  1. Answer: a

To have a ball means to enjoy very much.

  1. Answer: d

The meaning of ‘having a bash’ is to try or make an attempt.

  1. Answer: a

The meaning of the phrasal verb ‘put up’ means to tolerate or endure.

  1. Answer: c

The meaning of the idiom ‘beer and skittles’ is all fun and pleasure.

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